Q. Who are we? Dongguan Ouninbear was built in 2018, focusing on design & develop, manufacture and sell baby potty ladder, baby training potties toilet, kids size washing basin, star projector and comfort toys,etc. We have our own mold factory for almost 15 years and profession R&D group. Dongguan Ouninbear is committed to building a baby brand that belongs to modern families. The only goal of our products is to "help and support you and your child at every stage of growth", our main products are baby training toilets, children washing basin, baby feeding chair and other baby products. Q.Can you provide samples? We support to provide samples, and we can also tailor-make as your exclusive customization. Q. How can we guarantee quality? Quality is the first thing! Before mass production, there is always a pre-production sample. After various checks and visual inspections, products are shipped only if they pass. Q. What is the warranty period of the product? If the product is found to be defective during the warranty period, you can contact us immediately and we are willing to help you solve the problem at the first time, and the product will be repaired or a new one placed for you at any time. Q. If we have our own market position, can we get support? Of course, we will fully cooperate with your market demand regardless of the size. Q. How many days can the samples be completed and how about mass production? If you use our regular unisex products and packaging, the delivery time is within 7-10 days, if you use OEM order, the delivery time will be 15-25 days, it depends on the quantity of the order, you are welcome to consult me. Q. What services can we provide? Accepted delivery terms: EXW & FOB, Accepted Payment Currency: USD EUR,JPY,CAD,AUD,HKD,GBP,CNY; Accepted payment method: T/T, L/C or the alibaba trade assurance order. Language: English, Chinese